Returns
🔄 Return & Exchange Policy
We want you to love what you order, but if something isn’t right, we’ve got you covered.
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Return Window: You can request a return or exchange within 7 days of receiving your order.
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Eligibility:
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Items must be unused, in original packaging, and in the same condition as received.
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Returns are not accepted for hygiene-related products (like beauty tools or wearables) unless they arrived damaged.
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Damaged/Wrong Item?
Please email us within 48 hours of delivery with photos, and we’ll replace or refund your item ASAP.
📧 Return Email: uzeniaa@gmail.com
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Refunds: Once we receive and inspect the return, we’ll notify you and process your refund within 3–7 business days.
💡 Important Notes
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Customer is responsible for return shipping unless the item arrived damaged or incorrect.
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We reserve the right to refuse returns that do not meet our return conditions.
If you have questions at any point, just reach out — we’re here to help! 💌